Shipping & returns

Cle De Rose

SHIPPING & Handling Policy

**IMPORTANT**

1. Shipping: Please ensure that your shipping address is correct on the invoice before completing your purchase. All orders are shipped within 72 hours by the selected shipping companies. Additionally, we offer local customers FREE delivery on the same day after payments are cleared. We ship Monday-Friday.
2. Pricing: All the prices are in U.S. dollars and are subject to change without notice. All orders are subject to the price in effect at the time the order is placed. Shipping, taxes, and/or customs are not included in the prices.
3. Custom: Custom prices may vary. Please contact us for custom work.
4. Lead time & Handling Fee: customer will receive ordered products between 3-5 business days after paid & funds cleared. All retail stores are charged for a handling fee of $5 dollars.
5. Payments: we accept payment via visa or master credit cards, C.O.D company checks, wire transfer (fees may apply), and C.O.D cash.

Return Policy

Our company has an easy return policy for customers. If there is something that you do not like, then you can return or exchange it within 15 days of the purchase date. Return inventory must be shipped back to the main office, and a refund will be given in the same way the initial payment was made. However, company will deduct a restocking fee 30% of the invoice total sales amount. Products should remain in the original packaging and with the original invoice. Customer is responsible for the return shipping cost; however, our company does have the right to refuse refunds on select inventories.

Privacy Policy

Please read the following general website Privacy Policy carefully before accessing the www.clederose.com websites (together, the “Site”), purchasing any Products, reviewing any information, contacting us, uploading any content or comments or entering any promotion at the Site, so that you are aware of your legal rights and obligations with respect to the Site .

YOU AFFIRM THAT YOU ARE EITHER MORE THAN 18 YEARS OF AGE, AN EMANCIPATED MINOR, OR POSSESS LEGAL PARENTAL OR GUARDIAN CONSENT, AND ARE FULLY ABLE AND COMPETENT TO ENTER INTO THE TERMS, CONDITIONS, OBLIGATIONS, AFFIRMATIONS, REPRESENTATIONS, AND WARRANTIES SET FORTH IN THIS PRIVACY POLICY, AND TO ABIDE BY AND COMPLY WITH THIS PRIVACY POLICY. IN ANY CASE, YOU AFFIRM THAT YOU ARE OVER THE AGE OF 13, AS THE SITE IS NOT INTENDED FOR CHILDREN 13 YEARS OF AGE AND UNDER. IF YOU ARE 13 YEARS OF AGE OR UNDER, YOU ARE NOT ALLOWED TO USE OR EVEN ACCESS THE SITE AND/OR THE SERVICES OR TO CREATE AN ACCOUNT.

Further, if you do not agree with this Privacy Policy, or any of its terms, please do not provide us with your personally identifiable information (“PII”), for example any personal information capable of being associated with you individually through one or more identifiers, such has your name, email address or mailing address.

Unless stated otherwise, our current Privacy Policy applies to all information that we have about you. The above sentence notwithstanding, this Privacy Policy only applies to information collected by www.clederose.com.

1. Description of the Site. The Site enables its customers, users and visitors (together “Customers”) to review information related to its various products, including but not limited to baby bottles, baby handle (together, the “Products”). Customers may also be provided with the means of submitting or posting video, photographic and textual content or comments (“Submissions”) to this Site through various services and applications, including but not limited to www.clederose.com.application and Facebook. We may also impose limits on certain Site services and features (together “Services”), limit any Products or restrict your access to parts of the Site or to the entire Site in our sole and absolute discretion and without notice or liability to anyone. In order to have access to certain Services, including but not limited to making Submissions to the Site, you may be required to create an Account using Facebook Connect.
2. What information does the Site collect? • Non-Registered Customer Activity. Non-registered Customers may choose to browse, search and examine any information or Submissions available on the Site without registering with the Site or setting up an Account. When you visit our Site as a non-registered Customer, we collect only information you provide or submit to the Site directly, information you send to us by email, information and messages you send or post through our accounts on third party social networks (such as Facebook, YouTube or Twitter) or information or messages you send through any phone, SMS or mobile services we may provide. The foregoing statement not withstanding, our servers may recognize and collect non-registered Customers’ domain names, IP addresses and any information on pages visited.
• Registered Customer Activity. Some Services, including but not limited to making Submissions to the www.clederose.com.application, may require a Customer to register with the Site and setup an account (“Account”). During registration, we may require the Submission of information about yourself. When prompted for such information, you agree to provide accurate, current and complete information about yourself (“Registration Data”). Registration Data may include your e-mail address, user name, password, address as well as your child’s name, age and sex.
• Account Activity. Once you become a registered Customer, we may also collect a variety of information and PII depending on the Services you use or engage in such as information you review and Submissions you make. We may also collect information about your usage, such as when you use the Site, the frequency and size of data transfers, as well as information you display or click on in the Site. If you are logged in we may associate this information with your Account.
3. How does www.clederose.com. Protect Users Personal Information? We implement a variety of security measures to ensure the security of your PII on our systems. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.
Third parties may unlawfully attempt to intercept or access transmissions or private communications and other Customers may abuse or misuse your personal information that they collect from the Site. Although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
4. Does www.clederose.com. Use Cookies? We use cookies for our own operations and advertising purposes. We use cookies to record Customer session information, customize Site content presented to Customers and track referrals.
5. By visiting the Site and using any Services, including, but not limited to making Submissions, you consent to the collection and use of information by us as set forth in this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes within this page so our Visitors and Customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Be sure to review our Privacy Policy www.clederose.com.and any Rules regularly so that you will be aware of any changes to them. Please remember that your continued use of this Site, and/or maintenance of an Account after changes or revisions have been made constitute your acceptance of such updates.

If you need to change / cancel the order，Please contact customer service on the day of order626-615-1257。

If the product has any quality problems，Please take a photo and order number send to clederose@Yahoo.com We will promptly reply to help you solve the problem